We custom cut every shelf and bracket upon order (no pre-made, ready-to-ship pieces prepared in advance).
We also process our orders in the order we receive them. That means that there are a few folks who are excited for us to finish up and ship their shelves, first.
Most of our products take about 10-15 business days (Monday - Friday) to be handcrafted and boxed, ready to ship.
Once shipped, (post-production), orders usually take about 3-4 days from our door in Kansas City to yours (Monday - Saturday). Orders are shipped via UPS most. You will receive a tracking number once your order has shipped.
Furniture pieces (such as tables, desks, etc) are not included in the standard shipping pricing. Those are available for pickup or subject to the prevailing LTL rate and have a 3-6 week lead time.
At J THOMAS HOME we want you to be confident in your purchase. Click here to see answers to commonly-asked questions, like specific details about making a purchase, how long the process takes to ship, how much weight we recommend, and much more.